Customer Success – Renewal Specialist – Position Profile – French

About AvePoint: 

A five-time winner of the Microsoft Partner of the Year award, AvePoint provides the most advanced platform for SaaS and data management to optimize SaaS operations and secure collaboration. More than 9 million cloud users rely on our solutions to secure digital collaboration data, sustain connections between people and ensure business resiliency in the modern digital workplace.

At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!

About the position: 

As the Customer Success – Renewal Specialist, you will bring new revenue by forecasting your sales performance while maintaining an advanced good business relationship with our customers or clients. This role is for someone who is driven and eager to hit the ground running with your sales career.

Specific responsibilities include, but are not limited to: 

• Maintain business relationship with international enterprise customers. Coordinate resources to assist customers for better user experience
• Collaborate with existing customers to renew maintenance contracts
• Forecast individual sales performance and achieve sales quota
• Uncover customers’ requirements and potential needs to drive business consumption

What you will bring to our team: 

• Proficiency in Frech and excellent communication skill
• 0–2year work experience. Experience in working with overseas customers is preferred
• IT/sales enthusiasts. Relevant work experience is preferred
• Always eager to learn and unafraid to shoulder responsibility
• Good at multi-tasking and working under pressure
• Familiarity with Microsoft Office and CRM system is preferred
• Amenable to work on on the assigned work schedule
• Amenable to work night shift schedule

AvePoint is proud to employ talent from many different backgrounds, experiences and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.