AVEPOINT-LÖSUNGEN
In order to utilize Office 365 for its business, CD Group contacted AvePoint partner Cloud|AG, which migrated CD Group to the Office 365 platform and implemented its ServicePoint365 application. ServicePoint365 is an industry template application developed for Office 365 - SharePoint Online designed to support the collaboration and content management needs of project-centric organizations, individuals, and teams. The application is managed by Cloud|AG using AvePoint Online Services. “We saw a lot of value in ServicePoint365 to enable our employees who are located throughout the US to easily access the tools they need to do their job,” Pope said. “We use the application to upload implementation and methodology templates as well as client-specific information, and require project managers to populate project workspaces with all of their deliverables.”
AvePoint Online Services (AOS), hosted on Microsoft Azure, is a Software-as-a-Service (SaaS) platform that empowers Cloud|AG to manage, protect, restructure, synchronize, and report on CD Group’s Office 365 environment. With AOS, Cloud|AG can protect and quickly restore all content in the environment with granular backup and recovery functions. If a critical business document is lost or deleted, rather than submit a support ticket to Microsoft and potentially wait days or weeks for a response, Cloud|AG can restore the document for CD Group in a matter of hours. “We’re relying on Office 365 for our customer information, access to contacts, resources information, methodology, and project information, so we needed to ensure it was all properly protected,” Pope said. “If someone was to delete a workspace or document, we have confidence that the content will be retrieved for us by Cloud|AG for us without significant business disruption.”
Cloud|AG was also able to utilize AOS to manage CD Group’s environment by simplifying implementation, management, and enforcement of governance policies with unmatched control SharePoint Online content, configurations, and security. With customer data being stored in its cloud environment, this was especially important for CD Group. “We want to put as much information in our cloud environment as possible, and we don’t want to be limited over concerns of not being able to control the security settings,” Pope said. “With the flexibility that Cloud|AG’s managed services and AvePoint Online Services give us, we’re able to get more out of Office 365.”