4-Point Microsoft 365 Backup Checklist for MSPs

Today, Microsoft 365 has emerged as a central tool among small and medium businesses (SMBs), with a staggering user base of 11 million SMBs. However, risks are always involved when using digital tools.

In 2023, intrusions in cloud environments alone soared by 75% year-on-year. These increasing risks magnify the need for businesses to have backup solutions — and managed service providers (MSPs) play a crucial role in providing such solutions.

Selecting from several backup options can be challenging. Case in point: in 93% of ransomware attacks, 75% lost some of their backups and 39% completely lost their backups. This demands MSPs to carefully select the best backup solution that can secure and immediately restore customer data.

Our checklist highlights four key points that MSPs must consider when choosing the ideal SaaS backup solution for their business.

4 Points to Consider in Selecting the Best Microsoft 365 Backup Software:

• Meet Your Service Level Objectives (SLOs)
• Ease of Use
• Security and Credibility
• Chargeback Options

MSPs must ensure swift and complete content restoration to prevent business interruptions and deliver significant return on investment (ROI) for customers. If you are unable to restore content quickly, business operations can stop, which may cause bigger problems for the business and for you as their service provider.