Construction company Naylor Love saves 40% in data recovery time and over 2,000 hours per year managing backups with AvePoint

Success Highlights

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Minimize downtime with 40% faster recovery time

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Protect against ransomware attacks

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Increase agility and flexibility for lean IT teams managing thousands of users

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Reduced maintenance demand saves over 2,000 hours per year

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Customer Location Auckland, New Zealand

Industry Construction

Platform Microsoft 365

Founded in 1910, Naylor Love is New Zealand's largest private construction company. It has offices in every major city and works on projects across a wide range of sectors, including education, retail, healthcare, large commercial and industrial facilities, leisure and cultural facilities, commercial reconstruction, and seismic retrofitting. Naylor Love strives to provide exceptional service and values long-term relationships with clients and partners.

Critical Needs

  • 100% SaaS Backup and Recovery Solution
  • Data retention compliance
  • Cost-effective, easy-to-use solutions
  • Proactive measures to protect against ransomware

The Challenge

Naylor Love, a growing construction company, recognized the need to transition from a predominantly on-premises infrastructure to a cloud-based infrastructure. After migrating 95% of the company's data to Microsoft 365, they faced a new challenge: preserving and backing up critical information.

Backup was a critical requirement to comply with certain regulations that required meticulous record retention for at least 12 years, and it was also essential to combat cybersecurity threats that had risen to the top of management's priorities.

So for Naylor Love, implementing a reliable backup solution wasn't just an option, it was a strategic imperative. Unfortunately, Microsoft 365 didn't have a built-in backup option, so they had to look for a third-party alternative.

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Quote

"We've all been in this industry for a long time, so we know that other information restoration tools can take a long time to do the job. But with Cloud Backup, it's very easy to restore information at a specific point in time. Cloud Backup has saved us about 40% in recovery time compared to our previous solution."

Wynand Goosen
Verantwortlicher für die Informationsdienste der Gruppe, Naylor Love

The AvePoint Solution

Naylor Love found a solution with AvePoint Cloud Backup, a comprehensive and reliable cloud-to-cloud backup solution that gave them the protection and peace of mind they needed. The 100% SaaS solution provides four automatic backups per day and offers a range of features for Microsoft 365, Salesforce, Google Workspace, Azure, Power Platform, and Dynamics 365, with built-in storage, encryption, flexible pricing, and more.

Lee Harris, ICT Solutions Architect at Naylor Love, explains "We've all worked with AvePoint in previous jobs for either on-premises or cloud-based projects, and cloud backup was an obvious choice."

Winand Goosen, Group Information Services Manager at Naylor Love, says: "AvePoint was a big consideration because of its reputation. We compared it to other products on the market, and AvePoint Cloud Backup was reasonably priced compared to other solutions we looked at, especially for the value it provides."

Cloud Backup took less than three days to deploy, and its simplicity has been a game-changer for the construction company. "With Cloud Backup, we can set it and forget it, so we can focus on other priorities," Lee emphasizes. This was important to Naylor Love, whose IT team was streamlined and maintenance and monitoring needs were minimized, saving more than 2,000 hours of administrative time per year.

"Ease of use is the most important thing. We hope we never have to use it, but if we do, it's not a huge headache to recover - even if we need to recover a large amount of data, it's easy to do."

Fortunately, Naylor Love hasn't had to restore large amounts of data, but there have been times when a user accidentally deleted something and needed help from IT. Users often don't remember the file name or exactly where they saved it, but Cloud Backup's search feature is so easy to use that Naylor Love's IT team can search their backups, easily identify the lost item, and quickly restore it.

"We've all been in this industry for a long time, so we know that other information restoration tools can take a long time to do the job. But with Cloud Backup, we can easily restore information at any given point in time. Cloud Backup has saved us about 40% in recovery time compared to our previous solution."

With Microsoft 365's reliable and unlimited backup capabilities, Naylor Love has insurance against the worst-case scenario. Ransomware is a big concern for the construction company and is high on management's agenda. The company has taken steps to mitigate this risk, and backups play an important role because they ensure the availability and accessibility of the organization's data no matter what happens. "We now have peace of mind," Wynand says.

The Road Ahead

For more than six years, Naylor Love has entrusted AvePoint cloud backup with the critical mission of protecting its corporate information. In a world where ransomware threats are growing and accidentally deleting files can wreak havoc, Naylor Love finds peace of mind in this robust backup solution.

"People think of Microsoft 365 as a safe space, and it is! But there are so many gaps in the underlying service that if a document goes missing, it's gone forever," she says.

Because the Naylor Love team is increasingly reliant on SharePoint, Teams, and the information stored there from an operational standpoint, losing access to that information is too big a risk to take. That's why Wynand says, "With all the value and savings we get, cloud backup is worth it."

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