Unlocking Growth and Innovation: Adam Callinan’s Journey at AvePoint
| In the competitive world of technology, career growth often stems from a blend of determination, creativity, and a supportive workplace. For Adam Callinan, Director of Customer Success at AvePoint, these elements have defined his six-year journey within the company. From helping establish Customer Success in AvePoint EMEA to leading transformative projects, Adam’s story is a testament to the opportunities and innovation that AvePoint fosters. |  |
Embracing Challenges: Adam’s Decision to Join AvePoint
Six years ago, Adam was in search of a role that offered more than just routine responsibilities. “What prompted me to join AvePoint was the opportunity to create something meaningful,” Adam recalls. At the time, Customer Success for AvePoint in EMEA was in its infancy.
Despite being presented with potential barriers and uncertainties, Adam saw these as opportunities to shape a new function. “It was a blank canvas,” he explains, “I was drawn to the challenge of introducing Customer Success to internal teams and clients who had never experienced it before.”
A Dynamic Career Path
Adam’s career at AvePoint exemplifies growth through adaptability. Starting as a Customer Success Manager, he immersed himself in both technical and commercial aspects of the role.
“I was fortunate to work across various areas — from product adoption and building success plans to identifying new customer challenges and opportunities,” Adam shares. This versatility allowed him to develop trusted relationships with clients, evolving from a support role into a problem-solver and advisor.
As his expertise grew, so did his responsibilities. Adam transitioned to account management, balancing technical engagement with commercial strategy. He eventually embraced leadership roles, where he focused on scaling teams and empowering others. “I’ve learned to treat my teams like the customers I support,” he says. “Helping them succeed ultimately drives the company’s success.”
AvePoint Highlights
Among Adam’s many achievements throughout his AvePoint career, two stand out:
- Revitalizing a Global Food and Beverage Client: Early in his time at AvePoint, Adam was tasked with turning around a relationship with one of the world’s largest food and beverage companies. The client had struggled to implement AvePoint solutions effectively, and confidence in the partnership had waned. Adam collaborated with internal teams, including senior leadership, to create a tailored plan that addressed the client’s unique challenges. Over time, the partnership flourished, and AvePoint’s solutions became an integral part of the client’s operational metrics, contributing to their strategic goals.
- Mentoring New Leaders: Adam takes pride in nurturing talent. One of his team members recently stepped into a team lead role, a milestone Adam considers deeply rewarding. “Seeing her growth from someone hesitant about management to a confident leader has been incredible,” he says. This achievement underscores Adam’s commitment to fostering a culture of growth and collaboration.
Leadership Philosophy: Empowerment and Collaboration
Adam’s approach to leadership centers on empowerment and fostering innovation. He believes in nurturing individual strengths while encouraging a shift in mindset when needed. “Growth isn’t always immediate,” he explains. “It’s about guiding people to realize their potential and aligning their goals with the organization’s vision.”
This philosophy extends to Adam’s view of teamwork. “It takes a village,” he says. By encouraging collaboration and valuing diverse perspectives, Adam helps his teams and clients achieve scalable, efficient outcomes.
Advice for Aspiring AvePointers
For those looking to grow their careers at AvePoint, Adam’s advice is simple yet impactful: “Walk the walk and talk the talk.” He emphasizes the importance of taking initiative and demonstrating value. “If you showcase what you want to do and execute it well, the company will give you opportunities to grow,” he asserts.
Adam also encourages employees to be proactive about their goals. “Don’t wait for opportunities to come to you,” he advises. “Communicate your aspirations clearly and back them up with action. AvePoint values initiative and rewards those who are willing to step up.”
Looking Ahead: Excitement for 2025
As AvePoint continues to evolve, Adam is enthusiastic about what’s next. From fostering his growing team to exploring advancements in technology like Microsoft Copilot, he sees immense potential in the year ahead.
“We’re not just creating solutions for today’s challenges; we’re building on years of innovation to address the future,” he says.
Adam is particularly excited about the expansion of AvePoint’s offerings into mid-market spaces. “It’s inspiring to see how our solutions are making an impact across diverse industries,” he adds. “Our ability to adapt and scale gives us a unique advantage.”
Final Thoughts
Reflecting on his journey, Adam shares a key reason for his continued passion for AvePoint: “I have never been bored here. The agility and innovation of this company ensure there’s always something new and exciting to work on.”
Adam’s story highlights not only his own growth but also AvePoint’s dynamic culture — one that fosters creativity, challenges norms, and empowers its employees to achieve their best. If you’re seeking a career that offers meaningful opportunities and growth, AvePoint might just be the place for you.
Interested in joining the team? Explore our open roles today!
Hayley Robertson is a Talent Acquisition Partner for AvePoint, based in our London office. Throughout her career, Hayley has held talent acquisition roles at companies including Microsoft and Hewlett Packard Enterprise.
