Transforming Legal Research with AI: A Prestigious Court’s Success with AvePoint’s Intelligent Case Retrieval System
Success Highlights
30% reduction in time spent searching for relevant case precedents
Enhanced decision making through visualized search results and intelligent suggestions
Improved accuracy in search results with AI-driven indexing and guided search features
Customer Location APAC
Industry Law
Platform AWS
Featured Solutions Artificial Intelligence & Machine Learning
The highest judiciary body in a leading jurisdiction in APAC oversees both appellate and trial courts. It is dedicated to delivering justice through independent and fair adjudication of cases, while maintaining the highest standards of judicial conduct and transparency.
Critical Needs
- Quick and accurate retrieval of relevant past cases
- Visualization tools to aid in comparative case analysis
- Intelligent indexing and search suggestions to improve search efficiency
- User-friendly interface for both legally trained and non-legally trained individuals
The Challenge
The judiciary body was grappling with the inefficiencies of traditional case search methods. Legal professionals and the general public faced challenges in sifting through numerous past cases to find relevant information. This process was time-consuming and often led to inaccurate or incomplete findings, hindering effective decision-making.
The implementation of AvePoint’s Intelligent Case Retrieval System has revolutionized our legal research, reducing the time spent searching for relevant case precedents by 30% and significantly enhancing our decision-making through AI-driven indexing and intelligent search suggestions.
The AvePoint Solution
AvePoint’s Intelligent Case Retrieval System (ICRS) was implemented to address these challenges. The ICRS leveraged advanced AI and machine learning to provide:
- Intuitive Guided Search and Intelligent Indexing: Enhanced search accuracy by offering step-by-step user friendly guidance to facilitate the user to hit the most relevant keywords of cases. The system utilizes Amazon Kendra, an intelligent search service that uses natural language processing and advanced machine learning algorithms. Unlike traditional keyword-based searches, Amazon Kendra employs semantic and contextual understanding capabilities to determine the relevance of documents to a search query, providing users with specific answers and an experience similar to interacting with a human expert.
- Saved Searches and Intelligent Suggestions: Allowed users to save queries and receive relevant case suggestions intelligently, significantly reducing research time. This feature is powered by AWS Comprehend, a pre-trained model that continuously improves its performance. AWS Comprehend develops insights by recognizing entities, key phrases, language, sentiments, and other common elements in documents. This ensures that the suggestions are not only relevant but also contextually accurate, enhancing the user’s research efficiency.
- Visualized Search Results: Enabled users to visualize search outcomes through multiple chart formats and interactive filtering, aiding in comparative analysis. This visualization capability, combined with the intelligent retrieval powered by Amazon Kendra and AWS Comprehend, allows users to quickly identify patterns and insights that might not be immediately apparent through traditional search methods.
- Comprehensive Insight: Combined data visualization with intelligent retrieval to deliver in-depth insights into case outcomes and trends. By integrating AWS Comprehend’s ability to gather and analyze data insights with Amazon Kendra’s advanced search capabilities, the ICRS provides a robust tool for understanding and leveraging case data to inform decision-making and strategy development. ICRS also integrates with the existing litigation case repository.
As part of ICRS, AvePoint worked closely with the judiciary body to provide a comprehensive change management practice, which included onboarding training, refresh training, and a promotion program to drive high user adoption and maximize their investment.
The Road Ahead
The judiciary body can now enhance its legal research processes with the ICRS, making case retrieval faster and more accurate. With ICRS, the judiciary body reduced the time spent searching for relevant case precedents by 30 percent. It can also improve the system’s performance by adding more AI features, connecting with more legal databases, and providing ongoing training for users to optimize the system’s benefits. AvePoint as a strategic technical partner will collaborate closely with the judiciary body to leverage the latest technology to achieve sustainable business success, including using the latest technology like GenAI to ensure their continued success.