One of Dave Jennings’ Ignite the Tour DC sessions took a look at the strategy of migrating from Skype for Business to Microsoft Teams. The biggest goals and takeaways of the presentation were as follows:
Discover how Teams can accentuate teamwork and organizational success
Gain insights into key considerations and best practices to drive a positive upgrade experience
Understand the guidance and resources available to help navigate your upgrade journey
Share real-world customer examples of their upgrade and Teams experience
Takeaways
Microsoft Teams can benefit your business IT and end users
Hundreds of organizations have already successfully transitioned to Teams
Upgrading to Microsoft Teams is more than a technical migration; it’s about change management for your users, too
Grounding users in Teams today can help facilitate and accelerate your upgrade over time
Microsoft has robust guidance and resources to help you navigate your upgrade journey
Why Upgrade to Microsoft Teams from Skype?
Skype for Business has served the needs of organizations for years, but Teams is an advanced, modern experience that takes advantage of the newest technologies to provide bottom-line benefits and productivity. It’s the next step forward for organizational communication.
It’s also worth noting that Skype for Business will be retired on July 31, 2021.
How Microsoft Teams Benefits Businesses, Users, and IT Teams
For businesses: Teams enables faster decision making, reduces the need for meetings, enhances information-sharing, and easily scales mobility and productivity.
For end users: Teams offers a plethora of handy business meeting enhancements. These include:
Allowing meetings to get started much more quickly
Inline translation
Real-time co-authoring in meeting documents
Automatic recordings and background blurs
For IT teams: Microsoft Teams presents one integrated platform with end-to-end security and admin controls, improved performance with less downtime, and natively integrates tabs, bots, connectors, and more.
Whereas Skype for Business what a great chat tool, Teams is much more of a robust collaboration solution that creates a hub for teamwork by utilizing Office 365 and other platforms via connections.
Since Microsoft Teams changes the way organizations collaborate, it’s important to focus on choosing an adoption strategy that’s right for your organization. There are flexible options to utilize Teams alongside Skype for Business, and adoption strategies like community engagement programs and contextual trainings that highlight quick wins for users are highly recommended.
There are resources from Microsoft like
Steps and Recommendations for Deployments
The recommended success framework steps start with:
Gathering the right stakeholders and building a project team
Defining the project scope and goals
Assessing the network’s readiness and performing quality tests
Assesing user acceptance and the readiness of the implementation design
Piloting and proceeding with the upgrade
As the solution is rolled out, it’s necessary to continue to try and drive value through optimization and continued growth and usage of the solution.
It’s possible to deploy Microsoft Teams such that users can utilize Teams and Skype for Business side by side. Alternatively, you can implement the solution such that users can interact with them concurrently with integrated communications.
Whichever path or method you choose, it’s important to remember that Microsoft has guidance and resources available to help you on your way.
Hunter Willis has been in web development, SEO and Social Media marketing for over a decade, and entered the SharePoint space in 2016. Throughout his career he has developed internal collaboration sites, provided technical and strategic advice, and managed solutions for small to large organizations. In addition, Hunter has served as a strategy consultant for many companies and non-profits in the Richmond area.