The Challenge
USC, a longtime DocAve user, migrated to Office 365 and needed a new set of solutions to manage SharePoint Online.
As a public university with 1,500 unique SharePoint users, USC needed an environment that provided a seamless user-experience to enable their staff to provision collaboration sites based off existing, approved templates for projects and committees.
USC also wanted greater visibility into, and control over, their environment.
Specifically, a solution that could enable centralised administration of SharePoint at multiple levels, along with a report centre for security searches and audit reports. For this requirement, they were searching for a tool that could facilitate the distribution SharePoint metric reports to a wide variety of business units including IT, knowledge management, legal and more.
Finally, USC needed a backup and recovery tool for the 302 GB of data in their SharePoint environment that could restore granular items such as the properties of a SharePoint list.