Essential Disaster Recovery Plan for MSPs: Ensure Business Continuity with AvePoint
Last week, a faulty update from CrowdStrike, a leading cybersecurity provider, caused as many as 8.5 million devices running Windows 10 and Windows 11 to crash, resulting in widespread disruption for businesses, organizations, and individuals around the world. The outage affected banks, media companies, emergency services, airlines, and even Microsoft's own services, such as Teams, Outlook, and Microsoft 365. This incident highlighted the critical importance of having a robust disaster recovery plan and reliable backup solutions.
As a Managed Service Provider (MSP), you are responsible for ensuring your clients’ business continuity and disaster recovery. Downtime can have devastating consequences, including lost revenue, productivity, reputation, and customer trust – and can cost companies at least $100,000 per hour, which can quickly escalate depending on the scale of the outage. Furthermore, the Uptime Institute’s 2024 Outage Analysis found between 10 and 20 “high-profile IT outages or data center events” occur every year, underscoring the critical need for effective disaster recovery solutions.
MSP Backup Solutions for Business Resilience
Different platforms and applications require different backup strategies and tools. That’s why you need a partner that can offer comprehensive, flexible, and reliable backup solutions to protect your clients' data and operations across multiple environments and scenarios.
AvePoint is that partner. AvePoint provides solutions that help MSPs overcome and avoid challenges like those experienced during the recent outage. AvePoint’s backup solutions ensure business resilience with easy-to-use tools for Microsoft 365, Entra ID, Power Platform, Dynamics 365, Salesforce, Amazon Web Services, and Google Workspace. These solutions offer comprehensive coverage and faster recovery across your organization. They also follow the best practices for ensuring business continuity, such as:
- Avoiding “Agent-Based” Architectures When Possible: AvePoint’s backup solutions reduce reliance on agent-based systems that require elevated permissions and can introduce vulnerabilities and errors. AvePoint Cloud Backup leverages secure and official APIs, has limited access to systems, and is compartmentalized from your production systems.
- Staggering Agent Updates: AvePoint recommends automating as much as possible with Microsoft technologies like Intune and Group Policy, and most importantly to also backup your Intune settings with AvePoint. Never roll out an update to all systems at once. Stagger rollouts in waves or rings to identify issues that are not yet publicly reported.
- Choosing Resilient Backup Solutions: AvePoint’s backup solutions are independent from your production systems, do not rely on vulnerable Windows-based appliances or agents that can access sensitive systems, and offers the freedom to choose from different storage options, such as AvePoint's managed storage on Azure or S3, your own cloud storage, or a third-party storage provider. Additionally, AvePoint allows you to keep replicas of your data in multiple data center regions in case an entire region is impacted.
By choosing AvePoint, MSPs can ensure their clients have a robust disaster recovery plan that maintains business continuity even during significant disruptions. AvePoint also offers a range of benefits for its partners, such as competitive pricing, recurring revenue, co-marketing opportunities, dedicated support, and exclusive access to resources and training.
Business Continuity Kit for MSPs
Whether you are an existing partner or looking to join our partner program, we have a new kit for you that will help you grow your business with AvePoint’s backup solutions. The kit includes:
- Marketing Materials: Access pitch decks, product brochures, and security overviews to effectively communicate the value of AvePoint's solutions to your clients.
- Educational Resources: Explore eBooks and webinars covering best practices for Microsoft 365 backup, data protection strategies, and disaster recovery planning.
- Sales Enablement Tools: Utilize case studies, testimonials, and competitive analysis to bolster your sales efforts and showcase the effectiveness of AvePoint's solutions.
Don’t let your clients suffer from tech outages and data loss. Explore AvePoint Cloud Backup with the resources in our kit and strengthen your disaster recovery strategy and service offering. To access the kit, join the AvePoint Partner Program and start your journey with us today.
Join the AvePoint Partner Program.
As Vice President of Content & Communications at AvePoint, Chris is responsible for all external and internal corporate marketing communications. Chris brings more than 15 years of experience to his role at AvePoint, previously holding roles at EisnerAmper, BASF, MetLife and CRM Magazine. Chris received two American Society of Business Publication Editors (ASBPE) awards for feature articles on salesforce.com and generational trends.
