Content Shield Fails To Properly Filter
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KB Article ID: 10029
| Product: | Content Shield |
| Product Version: | All |
| SharePoint Version: | All |
Details:
Content Shield fails to properly filter documents that contain dictionary terms.
SYMPTOMS:
Content Shield fails to properly filter documents based on supplied dictionary terms.
CAUSE:
The failure to filter based upon document contents can be caused by the absence of the appropriate IFilter being deployed. Since IFilters are a critical part of the indexing process, without the appropriate IFilter in place, there is a strong possibility that Content Shield will not be able to properly locate the existence of a dictionary term in a document.
SOLUTION:
Ensure that the proper IFilter deployments are in place prior to relying upon a configured policy. More information regarding the aforementioned IFilter can be found at the link provided below:
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=20109
Please note that to filter document types outside of the scope of Office, additional IFilters will need to be registered (such as the Adobe PDF IFilter).