Control Manager keeps stopping by itself

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KB Article ID: 10888

Product: Installation
Product Version: 5.3.1.0
SharePoint Version: 2007

Details:

The Control Manager keeps stopping by itself, and the log contains the following error:

Recovery failed unexpected problem log record is not first but transaction is not in transaction table.

 

Cause:

The server ran out of local drive space, resulting in the built-in database being locked.

 

Solution:

Within the ..\Program Files (x86)\AvePoint\DocAve5\Manager\ZeusData\data\log location, delete the log.ctrl and logmirror.ctrl files, and then restart the Control Service.