Error logging into DocAve

Search and filter

KB Article ID: 10863

Product: Job Monitor
Product Version: 6.2.0.0
SharePoint Version: 2010 SP1,2013

Details:

The following error appears when logging into DocAve:

There was an error deserializing the object of type AvePoint.GCommon.Contract.AccountManager.Object.SecuritySetting. The ‘TimeOutUniordAtNextLogon’ start tag on line 1 does not match the end tag of ‘ChangePasswordAtNextLogon’. Line 1, position 925.

Solution:

Restart the DocAve Control Service.