Large Media File Upload Failure
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KB Article ID: 10135
| Product: | Connector - File Share |
| Product Version: | All |
| SharePoint Version: | All |
Details:
While trying to upload data using the Upload large media file option in a Media Library, an error appears in the browser that says Message: Unhandled Error in Silverlight Application.
SYMPTOMS:
While trying to upload data using the Upload large media file option in a Media Library, an error appears in the browser that says Message: Unhandled Error in Silverlight Application. The full error reads:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB7.2; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3)
Timestamp: Wed, 11 Jan 2012 20:46:04 UTC
Message: Unhandled Error in Silverlight Application
Code: 2104
Category: InitializeError
Message: 2104 An error has occurred.
Line: 133
Char: 9
Code: 0
URI: http://webapp/sites/subsite/_layouts/AvePointSPMediaConnector/LargeFileUpload/LargeFileUploader.aspx?List=9b14ee7d-a4e9-49f5-9824-c0326fcb0f26&RootFolder=%2Fsites%2FDML%2FEricsson%2FProduction%20CodeRELEASED&VersionEnable=False&Source=http%3A%2F%2Fcrbcmoss%2Fsites%2FDML%2FEricsson%2FProduction%20CodeRELEASED%2FForms%2FAllFileDetails%2Easpx
CAUSE:
This is due to MicroSoft Silverlight 5 not being installed on the Web front-end server where the Agent(s) are installed for Media Connector, and/or the server being Windows Server 2003, which needs to have two MIME types added to it in IIS MANAGER.
SOLUTION:
The two MIME types that need to be added are .xap and .xaml.
Once they are added, perform an IIS reset on the Web front-ends and delete the Internet Explorer browser cache. After doing this, the Upload large media file page should load.