License unavailable error
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KB Article ID: 11090
| Product: | Discovery Tool |
| Product Version: | 6.3.3.0 |
| SharePoint Version: | 2007,2010 |
Details:
After searching for the Discovery Tool in Windows Explorer, the following error appears when trying to run the application:
Your license is not available. Please contact your AvePoint account representative for a new license, and then navigate to Help > License Manager to upload and apply a new license.
Cause:
The application cannot be run from search results.
Solution:
- Navigate to C:\Program Files\AvePoint\DocAve6\Agent\bin
- Manually scroll down and find the “SP2010DiscoveryTool.exe”
- Double-click “SP2010DiscoveryTool.exe” or right-click the exe and run as administrator