Log Backup Not Completing After Full Platform Backup

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KB Article ID: 10500

Product: Backup and Restore
Product Version: 5.7.0.0
SharePoint Version: 2007,2010,2010 SP1

Details:

Issue:

In DocAve 5, there is a known issue where the DocAve GUI does not save the Perform Log backup after full backup option when it is selected. This is causing the shrink to not execute after a full backup job.

Solution:

This issue was addressed in DocAve 5.8.0.

If you are on a version prior to 5.8.0, please contact AvePoint Technical Support if you encounter this issue. Please be sure to reference this KB Article ID.