Platform Back Finished with Exception : The database (databasename) does not exist. Provide valid database name.

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KB Article ID: 10868

Product: Backup and Restore
Product Version: 6.0.0.0,6.1.0.0,6.2.0.0
SharePoint Version: All

Details:

Issue:

A Platform Backup up job finishes with exception and displays the following error message within the Job Report:

The database ‘%s’ does not exist. Supply a valid database name. To see available databases, use sys.databases.

 

Solution:

Refresh the farm tree in the Plan Manager to refresh the databases indexed with the Platform Backup plan.