Platform backup finishes with exception and fails to back up all of the databases

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KB Article ID: 11187

Product: Backup and Restore
Product Version: 5.7.0.0
SharePoint Version: 2007

Details:

Platform backup finishes with exception and fails to back up all of the databases. The  following system 1385 error can be found in the event log file:

Logon failure: the user has not been granted the requested logon type at this computer.

 

Cause:

The agent account does not have permission to perform batch jobs.

 

Solution:

Navigate to Local Security Policy > Local Policies > User Rights Assignment > Log on as a batch job, and add the agent account into the Log on as batch job policy.